Refund policy
At Worthmore Store, we want you to be completely satisfied with your purchase. This policy explains how refunds and returns work.
Eligibility Window
You may request a refund or return within 30 days of the delivery date. Requests submitted after this period will not be eligible for a refund.
Condition of the Product
To qualify for a return, items must be:
- Unused, unworn, and in the same condition you received them
- In their original packaging, with tags attached (if applicable)
- Accompanied by proof of purchase (order number or receipt)
Items that are damaged, altered, or missing original packaging may be refused or subject to a partial refund.
How to Request a Refund
- Contact us at {{contact@worthmore-store.com}} with your order number and the reason for the return.
- Our team will review your request and, if approved, provide return instructions and a shipping address.
- Pack the item securely and ship it back using a trackable shipping method.
- Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.
Processing Time
Approved refunds are processed within 5–10 business days and issued to your original payment method. Please note that your bank or credit card provider may take additional time to reflect the refund on your statement.
Exceptions (Non-Refundable Items)
The following items are not eligible for refund or return:
- Gift cards
- Downloadable or digital products
- Personalized or custom-made items
- Items marked as "Final Sale" at the time of purchase
- Perishable goods or items that arrived damaged due to customer misuse
For any questions regarding your refund, please reach out to us at {{contact@worthmore-store.com}}.